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PCPatchers is an independent service provider and not affilated with any third party brand unless specified. All logos and brands name arejust for reference. Call us now for instant resolution. pcpatchers.co.uk is dedicated in providing all its customers best technical support services for software, hardware, and peripherals. { read more }
Support Plan Includes:
99% resolution rate on very first call.
We work on " No fix, No Pay" basis
Round the clock support everyday
No recurring billing.
Great tech support by PCPatchers certified technicians.
wide range of support plans to choose from.
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Dell-Support

Refund Policy

For Subscription based plan
a) A full refund will be issued if PCPatchers ltd has not been able to resolve even a single issue for you, within the first 7 days of subscription.
b) If there are one or more resolved issue, at-least £99.99 will be charged.
c) If you have subscription based plan, You can cancel it anytime before subscription is over and you'd be reimbursed as per below mentioned .
»In case you never avail our service after you paid for it- You'd paid out remainder of the subscription money after deducting at least £99.99
»In case you avail our services after you paid for it- Apart from £99.99, you'd we charged at least £69.99 per incident, when you avail our services

For incident plan
You will be eligible for refund if any of following criteria are met.
a) You have all prerequisites to resolve the problem and the issue was not resolved till the account was active within 24 hours.
b) The issue is out of scope for particular plan.
c) 15 days have not passed, after PCPatchers technicians last worked upon the issue.
d) No refund would be issued in any case for Virus Removal plans in below conditions-
»Your firewall is found turned off
»You don't have a valid and latest antivirus installed
»You have found to be visiting malicious websites and downloading software that might have changed your firewall settings.
»If you replaced or tried to replace your antivirus.
»If in any case, the virus/malware/spyware we removed under virus removal instance plan persist within 7 days of your paying for the plan, we'd remove it for free.

We are available 24 x 7, 365 days a year. Call now! Read our FAQs - HERE - for more details.
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