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PCPatchers is an independent service provider and not affilated with any third party brand unless specified. All logos and brands name arejust for reference. Call us now for instant resolution. pcpatchers.co.uk is dedicated in providing all its customers best technical support services for software, hardware, and peripherals. { read more }
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We work on " No fix, No Pay" basis
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wide range of support plans to choose from.
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Privacy Policy

Privacy policy deals with the privacy of our clients information. We know that our client’s data is equally significant for us and we are very careful about the privacy policy for our clients. We provide hundred percent assurance not to percolate any information to the third party which helps us to establish a strong bond with our clients.
Collection of information and its use
We gather the required information through phone, e-mail, website. We don’t sell or rent out the information to anybody. Let the information be related to Gender, Education, Date of birth, Marital status, any other Personal information or interest etc. We do not mail unsolicited mails to gather information.
Call Recording
We preserve the rights to record the calls for the quality purpose and future references. On our client’s request we are flexible enough not to record the calls for any purpose as we believe in customer satisfaction. However we do keep records of the minutes of information to address any issue of disputes in case of misunderstanding.
Personal Information
We ask for the personal information when it is necessary for us and for our client’s identity to proceed further actions. The information is required so that we can inform and update our clients about the services they subscribe or for other value added aservices they can access to Note: On discontinuation of our services, Clients can opt out for not receiving future mails or contacts from us, by requesting us for the same.
Banking Information
The banking information is asked only for the successful transaction of payment at the time when our client is happy to subscribe the service plan or has utilized one time service. Since this data is for banking purpose, we ask the concerned institution of the verification of your data. Once the payment is done, the clients’ banking information is destroyed.
Information about the computer
We may ask for the required information about your computer for example, service tag, date of purchase, configuration information and error incidents dates in order to provide you the best solution quickly. While taking the remote access of your computer our expert technicians ask for your permission and also advise you to close your personal windows or documents which you do not want anybody to see.
We reserve the rights to record the sessions on-line and off-line. Our Technical Support Executives monitor the session for the quality improvement and for the resolution of possible disputes and complaints.
Children Policy
Our website is absolutely safe for the children who are under the age of 13 years. Any part or content of our website is not maintained by any under ages. Children under 13 must have proper guardian and parental representation.
Information Security
We assure you that your every information remains secured with us such as the payment information or account details. Since the bank details provided by you is coded due to our designed software so that no one can misuse your banking details so we provide an absolutely healthy way of transaction. Because the banking information is very sensitive so we take every possible step to make it safe and secure for our clients and for us.
Special offers emails
We send promotional emails to all our clients regarding our extraordinary welcoming offers and our existing clients will receive information about the products, services, and deals occasionally.
Note: we do not send unsolicited email to anyone. We email only to our clients. However if by accident you receive an email or call from us, kindly report us back and we make sure that not in future it happens.
Updating Personal Information
If in case the user personally identifiable information changes or our client does not want to use our service in future, we can certainly change or update the information as per the requirement.
Notification of amendment or changes
We reserve the rights to update the privacy policy online without any warning or notification. The existing version of Privacy Policy can be viewed easily by clicking the hypertext link “Privacy Policy” on our website. It will be the liability the users to refer this online privacy policy before uploading any information on the website. The privacy policy constitutes acceptance if the information is submitted after such changes.
Disputes Addressal
In case of misunderstandings or conflicts of issues, it will subject to the mutual Negotiation and by arbitration without the involvement of any jurisdiction. We are capable to address any disputes to clients’ satisfaction.
Note:
If you use our services that imply that you By Default have accepted the current privacy policy.
We are available 24 x 7, 365 days a year. Call now! Read our FAQs - HERE - for more details.
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